The Storage Heaven silver level VIP membership package enables a registered member of the http://store.storageheaven.com website to purchase products, supplies and services from the Storage Heaven store at special members only prices! VIP Membership Packages are based on 12 month duration, however, members may pay their dues monthly in equal payments. Membership will automatically renew after 1 year unless canceled by sending an email to membershipcancelation@storageheaven.com. Membership Storage Heaven reserves the right to refuse membership to any applicant and membership is revocable without cause. Membership is subject to any and all rules adopted by Storage Heaven including our privacy policies and practices, and they may be amended from time to time without notice. Membership Fees Membership fee is for one twelve (12)-month period from the date of enrollment. You will receive a renewal notice by email each year. Risk-Free 100% Satisfaction Guarantee Membership: We will refund your membership fee (the unused portion) at any time if you are dissatisfied. Cancellation: If you cancel and renew membership within 12 month period, the remainder of 12 month fee will be due upon membership re-activation. On Merchandise: We guarantee your satisfaction on every product we sell. Please refer to our standard terms and conditions of sale which apply to all members and non-members.